Hotel Management Services

Courtyard - BWI - NSA / Fort MeadeSince its founding in 1986, Hospitality Partners has managed a broad range of hotels - from full service Holiday Inns to limited service Hampton Inns and upscale all suite hotels including Embassy Suites. With our primary base of hotels in the Washington, DC metropolitan area, no other hotel management company has a stronger knowledge of the Washington, DC area market or a better reputation with the customers that do business here; we provide premier hotel management services. In expanding beyond the DC market, Hospitality Partners has met with similar success in creating a corporate presence that is respected by local businesses.

Hospitality Partners has created the training and operating systems to ensure that the guest experience is positive, the employee relationship is balanced, and the hotels financial return is maximized. Our reputation is a product of our performance.

Sales and Marketing

  • Guidelines, support and review of annual sales and marketing plans.
  • Training in Professional Selling Skills training for all sales managers, directors of marketing, and general managers.
  • STAR report data collection and analysis.
  • "On the Books Report" - weekly review of business on the books for the next three months, relative to last year and the previous year.
  • Focus Group Training
  • Direct Mail Training
  • Group advertising - AAA, Yellow Pages, Hotel Travel Index, and other opportunities that arise that offer individual hotels discounts for group ads.
  • Review each individual hotel promotion - advertisement, direct mail piece, in house guest promotion.
  • In House desktop publishing division - ensures the best price and best quality.

Food and Beverage

  • Annual Food and Beverage audits
  • Management of food and beverage control syste
  • Review franchise standards adherence
  • Concept and menu development
  • Management of corporate purchasing program
  • Support and guidelines for annual budgeting
  • Food and Beverage financial analysis on a monthly basis
  • Coordination of TIPS training as well as Foodsense
  • Member Holiday Inn Food and Beverage Committee

Accounting

  • Monthly profit and loss, cash flow and balance sheet produced and distributed.
  • Annual operational audits
  • Annual budgets - proprietary software makes accurate budgeting a three - four hour process
  • Coordination of external audits
  • Quarterly payroll analysis
  • Cash control supervision

Human Resources

  • Leadership development training programs
  • Employee focus group facilitation
  • Active college recruiting program
  • Quarterly Washington, DC area career fairs
  • Behavioral interviewing structure
  • Labor law compliance support
  • Internal payroll processing system
  • Annual human resource departmental audits
  • 401(k) administration
  • Health care trust administration

Development

  • In depth market assessment and analysis
  • Franchise recommendation
  • Production of five year operating proformas
  • Review blueprints for operational issues
  • Complete preopening construction walk throughs to ensure franchise compliance
  • Preopening budgeting and staffing

Capital Projects

  • Annual Hotel physical plant survey
  • Annual hotel security survey
  • Annual Capital budget assessment
  • Group pricing whenever applicable
  • Construction consulting expertise
  • Five year capital budget plans produced

Data Processing

  • Company wide network - including email
  • Proprietary accounting software
  • Payroll processing
  • Construction of computers and installation
  • Hotel property management system support
  • Hotel guest data collection and analysis
p: 301.718.6161   f: 301.913.9596           3 Bethesda Metro Center, Suite M025, Bethesda MD 20814